I love the American Express mobile app for one big reason: it turns boring credit card data into visual, actionable information.
Whereas many apps just show you your transactions in a manner not much different from your monthly statement, AmEx lets you analyze transactions.
You can see some of the tools above. And it’s not just pretty charts. Continue reading “redesign | UX: Why the American Express mobile app is one of the best in fintech”
There are a couple of things that I really like about this site.
The first is the use of easy, human readable passwords. Where some companies use complex order numbers, sometimes 20 or more random alphanumeric characters, this site uses words that will stick in your head. What would you rather say to a customer service agent: miffed-wispy-crab or JKS421DA9oC?
Continue reading “redesign | UX: A human-centric approach to design is what makes this page great”