Bio

Who am I?

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I’m a product leader who aspires to make the complicated simple and to democratize technology. I’ve worked in a variety of roles, including product management, user experience design, market research and business development.

I’m a firm believer that Technology + Psychology = Great Products Without understanding how humans think, you can build a technically excellent product that no one wants. Google Wave and Google+ are key examples.

I’ve worked at startups (seed and series A), as well as large companies like Amazon, Microsoft, and AOL.

I’ve been widely quoted as a technology expert in The New York Times, Businessweek, washingtonpost.com, CNBC, NPR, Marketplace, Radio New Zealand, Bloomberg Television, TechCrunch, VentureBeat and dozens of other publications, television and radio outlets, and blogs.

One of my favorite books

Screw Business as Usual by Richard Branson.

Branson is one of my favorite entrepreneurs. Although he is a billionaire, he doesn’t act like it. He believes in being good to the planet and good to people, especially those in need. He also knows how to have a lot of fun.

The book talks about how capitalism can help change the world for good. The world thrives on making money. If you do charity as charity, it’s among the first things that go when hard times hit. But if you do charitable things as part of your business, it’s sustainable.

I had the opportunity to meet and interview Sir Richard a few years ago. He is charismatic and inspirational.

In Part 1, we talked about business strategy and the airline industry.

In Part 2, we talked about Sir Richard’s approach to helping the less fortunate.

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