I’m not a Luddite (clearly). I’m an environmentalist.
But the process for getting online statements is convoluted. Every bank has their own log in system. Everyone has their own archiving rules. Sometimes the format online doesn’t include the same information that the paper statement does.
It’s not hard to miss a statement alert in your email along with the hundreds or thousands of emails you get a month. This could easily lead to a pile of late fees and interest charges. Some issuers do a good job of identifying auto pay in their e-statements; some do a terrible job.
It’s next to impossible to search across the statements from issuers. Ironically, I scan all the paper that is sent to me and then shred them. (I scan them into Evernote to make them easily searchable.)
The paper also serves as a reminder that I need to pay the bill.
What would get me to move to digital statements?
- If I could get them in secure email, just as easily as I get them in the physical mailbox.
- Better design of online statements.
- An easier way to access them.