Archive | June, 2010

Checking in with foursquare at SFO

24 Jun
SFO is a hotbed of foursquare activity

SFO is a hotbed of foursquare activity. Creative Commons image by Håkan Dahlström.

With the increasing use of mobile applications such as Yelp and foursquare, it’s becoming possible to pull ideas from thin air. Users of these apps can leave tips for others to find that are linked to a specific location.

In most places there aren’t enough tips yet to make filtering an issue. San Francisco International Airport, with more than 57,000 checkins on foursquare, is an exception. It offers a glimpse of what we can expect as these services become more popular. The airport is the perfect petri dish for tips: it serves a technically savvy audience and people often find themselves there with plenty of time on their hands.

The SFO tips page contains dozens of notes including places to eat, complaints, ground transportation, wifi and power availability. Mixed in to all of this are ads, other spam and random observations. Some examples:

have a corned beef sandwich at max’s if you’re flying southwest. the best! well, really good

When you enter short term parking do it as far to the right as you can (lvl 2) & then immediately head to lvl 1. There is always parking next to gate and that is the lvl that connects to the terminal

Free wifi at the Continental lounge in Terminal 1- be warned, it’s located outside Security

Smoking hot brunette woman at gate 20. Stop by and smile at her. She is so lovely!

Bart to Millbrae gets you within 1 block of an in n out burger. Great for 3+ hour layover!

Heading to wine country? Take a moment to stop by St. Supery in the heart of Napa on Hwy 29. Mention this to get a 2 for 1 tasting.

Sorting through the volume of tips can be overwhelming. As the volume increases, we’ll need ways to filter them. Among the ways to filter:

  • Timeliness. Some of the tips, such as wifi at the Continental lounge, are evergreen. Others, like the smoking hot brunette are very timely. Tipsters should be able to flag their tips to self destruct. As I wrote earlier, being able to identify tips by timeliness would allow for new applications, such as sharing rides. (“Anyone want to split a cab to Moscone?”)
  • Social network. Among the tips were tips from people I follow on Twitter, including Danny Sullivan and Adam Lasnik. Being able to surface these would increase relevance.
  • Ads vs. not ads. Sometimes people want ads, especially if it can save them money.
  • Keyword search.

Places like airports are especially complex because they’re really collections of places, sometimes with other groupings and physical restrictions. Being able to filter tips by terminal would also be useful. But then maybe that’s best left to GateGuru.

Now we're going Places

16 Jun

I’ve been writing about Twitter and location since my first post about Twitter in 2007. This week, Twitter launched Places, which allows users to add their location to a tweet.

Here’s a screenshot from 2007:

Twitter location 2007

Embedding location in a tweet the hard way in 2007

and today:

Embedding location in a tweet in 2010

In 2007, I used a third-party application from Where to include my location. Clicking on that link would take you to a map on Where’s site showing the address. (The link in the original post no longer works.)

With the launch of Twitter Places, the search is done within the Web browser (and soon in Twitter’s mobile applications). You can select where you are from a list of nearby places. Clicking on the place name brings up the map above and the option to view tweets about that place.

Although the difference between the two may seem subtle, they are significant:

  • Because the place is metadata, it doesn’t count toward the 140 character limit.
  • Place names are human readable, unlike addresses and latitude/longitude. Knowing the name of a place makes it much easier to find than just a street address, especially in dense metropolitan areas.
  • Places are unique to a specific venue. Doing a pure location-based search would return tweets from surrounding businesses or businesses that have since disappeared.
  • Integration in to the main Twitter experience means broad exposure and eventual standardization of place identifiers. That has been a longstanding challenge in the local space.

Twitter’s geo APIs have been available for several months and third parties like bing have created interesting applications like Twitter Maps. With the availability of places across the Twitter platform, we can expect to see more interesting applications including both real-time applications (ride sharing and ticket exchanges) and historical (restaurant reviews, past events).

Once Twitter allows owners to claim their Place and associate it with a Twitter account, we could see official tweets of announcements and offers incorporated into a Place’s search results.

When pictures are tagged to a Place (instead of a lat/long), we’ll have the ability to visually browse a venue in Twitter.

EVO vs. iPhone

9 Jun

I’ve been using an HTC EVO since last Friday. As an iPhone user for the last two years, this is the first Android phone that has appealed to me.  CrunchGear has a good comparison of the technical specs of the iPhone and the EVO.

The two biggest complaints others have voiced about the EVO are bulk and poor battery life. Yes, it is bulky. It’s the heaviest phone I’ve had in at least 5 years — at 6 ounces, it’s 25% heavier than the iPhone 4G. It’s width makes it more awkward to hold than an iPhone, but not uncomfortably so. But it also has a big, beautiful screen. Life is a tradeoff.

I haven’t had issues with battery life, but then I don’t talk a lot on my phone. Unlike with the iPhone, you can carry around a spare battery.

The other issue that has been mentioned regularly is the on-screen keyboard. The iPhone’s keyboard is less complicated, but the EVO let’s you accomplish more tasks (like entering numbers) without leaving the main keyboard. The one issue I’ve definitely noticed is that some keys on the left side haven’t been registering consistently. (e.g. “A” and “S”)

While others have railed against one or the other, the phones are different enough that they’re likely to appeal to different people. I’ve tried to identify those below.

For typical consumers, my recommendation would be the iPhone, provided that you’re in an area where AT&T’s network isn’t saturated. For me? I’ve got three more weeks to decide.

If you…

… have a lot of music or photos and like iTunes.

Go with the iPhone. I haven’t been able to find a decent media synchronization experience for EVO. I used my iPhone frequently for podcasts and those are easy to set up and synch with iTunes. I also synch photos from my computer to my iPhone. Again, not something I can do with the stock EVO.

… want to customize your phone experience.

Go with EVO. You can customize a lot of elements of how the phone operates. You can create themes for different uses, e.g. a work theme, play theme and travel theme. Each theme can have different applications, shortcuts and widgets. It’d be even nicer if you could change themes automatically based on time of day or location. (e.g. work theme while at the office)

… don’t want to know what a task manager is.

Go with iPhone. Ordinary users should never have to see things like com.google.android.apps.googlevoice. It’s difficult to figure out what apps are running on the EVO. That’s problematic because you could easily have an unknown app running down your battery.

… want something that looks pretty.

Go with iPhone. It’s hard to top Apple design. The EVO is bulkier and certainly looks more utilitarian than iPhone. The EVO screen also shows fingerprints a lot more than my iPhone 3G.

… give out your Google Voice number to friends, family and colleagues.

Go with EVO. The Google Voice integration is incredible. Calls you make can be routed through GV automatically. Calls are logged correctly in the phone and on the GV site. Voicemail is also seamlessly integrated. Text messages aren’t integrated into the phone’s messages app.

… want a broad selection of apps.

Go with iPhone. Yes, it’s not open and yes, Apple can arbitrarily reject apps. But iOS has many more apps written for it. While many of the major apps are on both platforms, I couldn’t find equivalents for flickr or Zipcar on Android. Google Voice is the key exception of an app that’s on Android but not iPhone.

For gamers, the iPhone advantage is even stronger. With the gyroscope on iPhone 4, gaming will only get better.

…  like flickr, Facebook and Twitter.

Go with iPhone. The Facebook and Twitter apps for iPhone are much more polished than their Android counterparts. For example, on the Facebook app, clicking on a link someone has shared sends you on an infinite loop between the shared item and the person’s wall.  (Google VP Vic Gotundra recently gave a Facebook intern an HTC Evo in hopes of getting a better experience on Android.) I couldn’t find an official flickr app for Android.

HTC includes some tools for all three networks that integrate them into the phone’s UI. For example, contact lists from all three can be integrated with the phone’s main contact list. This sounds great — and is the right direction for phones — but the software isn’t ready for prime time. I often see the same people listed 3 or 4 times. (You can manually consolidate these for each person, but that’s a lot of work.) If you set up favorite people, you’ll see when they’ve updated their social networks. Background downloading of status updates also takes a toll on battery life.

… have terrible AT&T coverage.

Go with EVO. AT&T’s networks in SF and NY are overloaded and getting data connections or making a call can be a real challenge.

I’ve had few issues with Sprint’s network. Sprint also includes roaming on Verizon’s network.

… want something that “just works” out of the box.

Go with iPhone. The stock EVO is much more customizable than a stock iPhone. With customization always comes complexity. When iPod came out, a lot of techies criticized it for being a dumbed down MP3 player. Other MP3 players of the time had FM radios! They didn’t tie you into one company! But by stripping away all those extra features, Apple created something that just worked for the most common tasks for most people.

Same is true with iPhone. Owning the entire stack gives Apple a huge advantage in creating a user experience that just works across its enormous userbase. Video calling will work the same across all iPhone 4s. Not true with Android.

With HTC’s Sense UI, Android, Sprint customizations and apps all playing a part, the EVO experience doesn’t hold together.

Although features like social networking integration will be important, what HTC has done with EVO is too confusing for most people.

… want to be able to connect your laptop, iPad or other devices.

Go with EVO. Although AT&T is now offering tethering, they’re charging an extra $20 a month and the usage still counts against your 2GB data limit. For$30 a month, Sprint offers unlimited data and a wireless hotspot that supports up to 8 devices simultaneously. If you don’t need that, you might be able to use an app like PDANet to tether your laptop without paying the $30 a month.

… talk a lot, text a lot, use a lot of data or use navigation and want to economize.

Go with EVO. Sprint’s pricing plans are generally cheaper than AT&T for heavy users. For $80, Sprint includes unlimited nights (beginning at 7pm vs. 9pm for AT&T) and weekends, unlimited calls to any mobile phone (vs. just AT&T customers), unlimited texting (an additional $20 on AT&T) and navigation (extra $10 on AT&T). Sprint also has generous corporate discounts that can knock up to 25% off the bill. Low volume users who can get by with less than 250MB of data a month are better off with AT&T.

… are a world traveler.

Go with the iPhone. With GSM, you’ll at least have the option of international coverage in most countries, even if you have to pay exorbitant roaming rates. Of course, it’s best to unlock your phone and use local carriers if you’re spending any amount of time outside the country.

… are uncertain.

Try EVO. Sprint offers the most generous return policy in the business. You have 30 days to decide whether you like it. If you don’t, you can take it back and you won’t pay anything. They won’t even charge you for the service you used. AT&T will charge you for the service, plus the activation fee, unless you return within 3 days. Sprint’s early termination fee is also lower, $200 vs. $325.

NOTE: Comparisons here are based on a stock iPhone vs. a stock EVO.

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